Shipping Policy
SHIPPING POLICY
Thank you for shopping with RootRadar.
Shipping Availability
RootRadar currently ships primarily within the United States.
In limited circumstances, certain products may be available for international shipping. Availability may vary by product and manufacturer.
Order Processing
Orders are typically processed within 1–3 business days, unless otherwise noted.
Orders may ship from different fulfillment locations depending on the product and manufacturer.
Shipping & Delivery
Shipping times vary based on destination, carrier, and fulfillment source.
Delivery timeframes provided at checkout are estimates only and are not guaranteed.
Multiple Shipments
If your order contains products from different manufacturers or fulfillment centers, items may arrive in separate shipments.
Shipping Responsibility
Once an order has been shipped:
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RootRadar is not responsible for carrier delays
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RootRadar is not responsible for lost, delayed, or damaged shipments caused by the carrier
If an issue arises, we will assist in coordinating with the carrier where possible.
Shipping Charges
Shipping costs are calculated at checkout and are non-refundable, except where required by law or in cases of fulfillment error.
International Orders (Limited Cases)
For international orders (where available):
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Customs duties, VAT, and import taxes may apply
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These charges are the responsibility of the recipient
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RootRadar is not responsible for customs delays or clearance issues
Address Accuracy
Customers are responsible for providing accurate shipping information.
Orders shipped to incorrect addresses provided at checkout may not be recoverable.